Articles

 Can I choose locations?

The number of locations you can get depends on your proxy package. Please check our available...

 Can I combine multiple accounts?

Our system do not support merging of accounts. Each account is tied up to separate billing...

 Can I test a proxy before purchasing?

We do not provide trial proxies due to abuse. We suggest buying the smallest package, to test if...

 Can I use your proxies for email?

Yes. We allow webmailing with our Private Proxies using yahoo/hotmail/aol/gmail. We do not allow...

 Can I use your proxies with Craiglist?

We do not give guarantee for Craiglist, due to its dynamic environment. Our customers report...

 Can I use your proxies with FB, Twitter, IG and YouTube?

Yes, our proxies works great with social media websites. It is best to use 1 proxy per account...

 Do you have username & password authentication?

No, our proxies use IP-based authentication. Which means, after authorizing your IP address, you...

 How can I downgrade my proxies?

Downgrade can be requested 7 days prior to due date. You will be refunded for the remaining days...

 How can I stop recurring charges?

For 2checkout, we can stop your payment subcription. Please kindly submit a ticket to support....

 How can I upgrade my proxies?

Upgrade can be requested at anytime. Cost is prorated. Next due date is the same. Normal rates...

 How come I still receive invoice notification when I'm on auto pay?

All customers will receive invoice notification - with or without auto pay. This is system...

 How do I cancel my account?

Please submit a ticket to support for your cancellation request.

 How long is set-up time?

Proxies are reallocated automatically (within 5 minutes) once payment has been completed. You...

 How many IPs can I authorize?

Maximum allowed authorized IP is 10.

 How to set my authorized IP?

1. Login to the VIP control panel.2. Click \"Authorized IPs\"3. Click \"[Add to auth list]\" to...

 I have dynamic IP, can I still use your proxies?

Yes, you can. We provide a control panel where you can easily update your authorized IPs. You are...

 I like to be an affiliate. How can I apply?

Please register online at http://squidproxies.com/billing/. You can view your unique referral ID...

 I need 2000 proxies or more. How can I order?

We would like to understand your needs first for large orders, please submit a support ticket and...

 I paid late, how come my account was still suspended?

Auto reactivation does not apply for suspended accounts because you will loose days on your...

 I paid, but didn't receive my proxies. Why?

Sorry for the inconvenience. Proxy details are emailed after completed payment. Please check both...

 I want to become a reseller. What is the procedure?

We can set up a non-branded control panel for your customers on the domain you are reselling...

 My credit card got declined. Why?

Please double check the billing address indicated in the order page, it should match the address...

 My proxies are not working. How to fix it?

There's a lot of reasons why proxies are not working. Please do the following: 1. Ensure you have...

 What are the payment options?

We accept PayPal, 2Checkout and Bitcoin.

 What is Squid Proxies Refund Policy?

Our money back guarantee is within 7 days after payment. If you're not happy with the proxies,...

 What is the difference between shared and private proxies?

Shared proxies are simultaneously used by multiple clients. These do not guarantee access to...

 What type of proxies do you sell?

These are HTTP/HTTPS proxies running on high end dedicated proxy servers. 

 When can I refresh my proxies?

We allow refresh of private proxies once per month, upon renewal payment. Kindly submit a ticket...

 Where are my proxies located?

To look up the proxy location, please visit ip-check.net. If you need assistance, please submit a...

 Where can I use your proxies?

You can use it with almost any application that supports HTTP/HTTPS Proxies. We support all...

 Where can I view my proxies and add my authorized IP?

You can view your proxies and manage your authorized IP at: http://vip.squidproxies.com. The...

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