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You are here: Portal Home > Knowledgebase > Pre-Sales Questions > What is Squid Proxies Refund Policy?

What is Squid Proxies Refund Policy?

Our money back guarantee is within 7 days after payment. If you're not happy with the proxies, please send us details of the issue. If we can't fix it, we will return your money.

Exception: But if a customer has been issued 100% refund in the past and decided to order again, the succeeding refund request is a maximum of 50%. It applies to customers who use the same Paypal emails or credit card details across the same or different accounts. This ruling was due to certain customers abusing our refund policy.     

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