At Squid Proxies, we aim to make account management and billing simple and transparent. Please review the following policy to understand how cancellations and refunds are handled. ## **How to cancel your Squid Proxies subscription** 1. You can cancel your subscription anytime through the Squid Proxies **Dashboard > Billing**. 2. Under Active Subscriptions, select the package you wish to cancel, then click **Cancel**.

3. Click **Yes, cancel subscription**.

✅ Requests must be submitted at least one (1) day before your next renewal date to avoid being charged for the following billing cycle. ✅ Once a payment has been processed, it is generally non-refundable. The only exception applies to transactions under $8, which may be refunded at our discretion.
## **7-day money-back refund policy** We want new customers to feel confident trying Squid Proxies. That’s why we offer a one-time, per-customer, 7-day money-back guarantee on your initial order. ### **💰 Important notes about refunds** - Refunds are available for all payment methods, including cryptocurrency. - If you paid with cryptocurrency, we will refund in the same currency whenever possible. - If that is not feasible, we may issue the refund in the USD equivalent via PayPal or card. - Please keep in mind that network fees or foreign exchange charges may be deducted from the final refund amount.
## **How to request a Squid Proxies refund** To qualify for the money-back guarantee: 1. Submit a support ticket through the Squid Proxies **Dashboard > Support Center** within seven (7) calendar days of your first payment. 2. Provide details about why the service did not meet your expectations or failed to work as intended.

📌 This refund option applies only to your first purchase and cannot be used again for future orders.
📞 If you have questions about cancellations, plan changes, or refunds, please reach out to us and our [support team](https://www.squidproxies.com/production-support) is happy to assist.